Tailor-made Assistants
Your company is unique and in order to get the best out of AI, you need to tailor it to your own needs.
Elmtrail's custom assistants are the first step towards implementing AI successfully. They are loaded with your own knowledge and tailor-made prompts and identities.
We let you customise every aspect so that the assistants are perfect for your team and your customers.
Trustworthy responses with Knowledge Bases
AI is useless if its answers are incorrect. Elmtrail's custom Knowledge Bases make sure that generated responses and actions are always founded in facts, not hallucinations.
Elmtrail assistants also help in maintaining your knowledge bases to make sure to process feedback from your team.
Human quality responses
Elmtrail uses the most recent models by the world's leading AI companies to write warm and empathetic answers without ever getting tired.
Your team is in full control of what is sent, to make sure everything is correct.
The feedback will be used to make future replies even better.
Customer
Do you have a referral program so I can refer a friend?
Pending agent message
Better answers with API integrations
Elmtrail can speak with your APIs so that the agents have access to real up-to-date customer information so they know what they are talking about.
The AI agents are intelligent and flexible so you don't need complex APIs that follow a specific structure.
Simple yet powerful agent training
We've created an advanced prompt lab that allows you to fine-tune prompts and knowledge bases and even choose custom models. This means you can increase response quality in hours instead of weeks.
We will guide you in using this feature so don't worry if it sounds complex. You will love experimenting and tweaking your agents in no-time.
Meet people where they are with WhatsApp*
WhatsApp has become a high trust communication channel for many people. WhatsApp sees high open rates and engagement. It allows you to meet customers where they are while still benefiting from Knowledge Bases and API integrations.
* Coming soon